Terms of use

Version 2026-10-13-draft

Draft: to be reviewed by a lawyer before go-live. This wording is not yet final.

Using the portal

SP Portal is provided to your school for its staff, learners and parents. You may use it only with the account or code the school gave you.

  • Keep your password, PIN and authenticator app to yourself. Tell the school straight away if you think someone else has used your account.
  • Do not try to see records that are not yours, or to get around a lock or a deadline.
  • Share a report only with people who should see it. A share link works for anyone who has it until it expires.

Reports and records

Marks, comments and reports are written by the school. If something looks wrong, ask the school; only the school can correct and reissue a report. A withdrawn report is no longer valid, and the QR code on it says so.

Availability

We work to keep the portal running and backed up, but it may sometimes be unavailable for maintenance or because of a fault. Keep your own copy of any report you need.

Changes and questions

These terms and the privacy notice may change. The version in use is shown on each page.

Questions: Your school's office. Choose your school above to see the name and email address it has given for data protection questions.

Privacy notice